Resources News Release Read the national news release for the fifth annual report card Factsheet Compare how the 50 evaluated retailers scored across 13 criteria (PDF download) Scoring Rubric Learn about the 13 criteria for the report (Excel file download) Grading Table Understand how we calculated the letter grades Glossary Terms referenced in Who’s Minding the Store? Past Report Cards Download the Who’s Minding the Store? retailer report cards from 2019, 2018, 2017 & 2016